Conditions of Use

Disclaimer

We exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double-face fabrics, vinyls, polyurethanes, etc. Responsibility also is disclaimed for trimming, buckles, beads, buttons, belts, and sequins.

In laundering we cannot guarantee against color loss and shrinkage; or against damage to weak and tender fabrics. Differences in count must be reported, and this ticket presented, within 48 hours. Unless a list accompanied the bundle, our count must be accepted. The company's liability with respect to any lost article shall not exceed 10 times our charge for processing it.

Price Adjustments

If the items we pickup from your location do not match exactly the order placed online, we will call to confirm the difference and we will then charge the difference to a credit card of your choice. If you do not agree to the additional charges and do not want to continue with laundering/dry cleaning of your items, you may receive a refund for your order total minus a $20 pickup/delivery fee.